HOME > Help and FAQs

Help and Frequently Asked Questions
Suggest a Resource
Opening Resources

• What is a ZIP file and how do I open it?

• I get a message saying the file is corrupt/damaged, what do I do?!

• I get a message saying ‘The viewer cannot decrypt the document’ when opening a PDF file, why?

• I am being asked for a password, what do I do?!

• Why can I not open the PDF file?

• The the text is random letters and symbols!  What can I do?!

Printing Resources

• How do I shrink the print size in Adobe Reader?

• How do I resize images before printing?

• The resource prints entirely in RED!  What can I do?!

• Why are my stickers printing at the wrong size?

• How do I add text above the name label background images?

Our Products and Website

• What are the copyright terms for your products?

• Which fonts do you use in your resources?

• What is your Privacy Policy?

• What is your Cookie Policy?

• What are your Purchase Agreement Terms?

• How do I cancel a CD/DVD-ROM order?

Advertisements

Follow us:

© Copyright SparkleBox Teacher Resources (UK) Ltd.  About Us | Terms and Conditions of Use | Copyright | Privacy Policy | Cookie Policy | FAQ

New Literacy Maths Signs and Labels Class Management Special Needs Other Topics Find resources: